Community Alerts

COVID-19 Virus/Coronavirus — What Titan is Doing to Prepare

Titan Security Group is closely monitoring the ongoing developments of the COVID-19 virus, otherwise known as the “coronavirus”. The Centers for Disease Control (CDC) has advised that the COVID-19 virus has entered a phase of community spread in the United States. While it’s difficult to predict the course of the virus, Titan has a company-wide Emergency Operations Plan in place to ensure best practices are followed in this rapidly evolving scenario. 

Immediate Steps we are Taking:

  • Communicating with clients and employees through direct email correspondences and posts via
  • Staying engaged with state and local health departments.
  • Distributing informational flyers to all sites on resources and best practices related to transmission.
  • Requesting sick employees to stay home and encouraging sites to separate a sick employee upon arrival or in a situation where sickness is apparent.
  • Hiring and training additional backup staff.
  • Conducting training classes virtually, when possible, or limiting classes to ten (10) or fewer people with proper social distancing measures.

Additional Steps May Include:

  • Reducing staffing to an agreed upon minimal coverage.
  • Suspending non-essential building activities (e.g., weekend training classes, etc.).
  • Implementing 12-hour shifts for security personnel (Please note: overtime generated due to this step may be billable).
  • Increasing use of mobile patrols and remote monitoring capabilities, if applicable.

Steps for Property Managers to Take:

  • Promote health and safety measures by proactively implementing and communicating applicable information on best practices, prevention, and health resources on the COVID-19 virus.
  • Prepare for a potential health emergency scenario resulting in reduced security staff available for your site.
  • Review cleaning protocols in common areas and revise as necessary to meet the growing need for extra precautions.
  • Communicate building procedure or process changes related to COVID-19 developments to tenants and vendors.

Do you have Questions?

If you have any questions or concerns regarding security coverage or safety measures for your site, contact your Titan representative.

As with any virus, you can protect yourself and others by:

  • Washing your hands regularly with soap and water. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoiding touching your eyes, nose, or mouth.
  • Covering your nose and mouth with a tissue when you cough or sneeze—remember to wash your hands afterward.
  • Avoiding close contact with sick people. If you are sick, stay home from school or work for at least 24 hours after your fever is gone except to get medical care or for other necessities.
  • Cleaning and disinfecting surfaces and objects that may be contaminated with germs.


We are reaffirming the significance of following the recommended best practices of the Centers for Disease Control (CDC) and the Chicago Department of Public Health (CDPH) for health and hygiene. Online resources for COVID-19 are available through both agencies (see below). The CDPH also has a hotline available by calling 312-746-7425, available Monday through Friday during business hours or call 311 during evenings, weekends, and holidays.

As always, if you “See Something, Say Something”. For life-threatening emergencies, call 911. To report suspicious activity, call 855-RPRT-2-S4 (855-777-8274).

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